What We Offer

At Grivista, our IT Support & Maintenance services ensure your business runs securely and efficiently. From real-time monitoring to expert troubleshooting, we provide everything you need to keep your IT infrastructure reliable and future-ready.

Comprehensive IT Helpdesk Support
Fast and reliable troubleshooting for software, hardware, and network issues, tailored to your operational needs.
Proactive Maintenance
Regular system updates, performance checks, and patch management to prevent downtime before it happens.
Server & Network Monitoring
24/7 monitoring to ensure your infrastructure remains stable, secure, and optimized. We leverage proven monitoring standards from the Nagios Monitoring System to ensure reliability.
Cybersecurity Management
Protection against malware, ransomware, phishing attacks, and data breaches through advanced security protocols.
Data Backup & Disaster Recovery
Regular automated backups and rapid recovery solutions to ensure business continuity in any situation.

Why Choose Us

24/7 Availability
Our support team is available around the clock to assist whenever an issue arises.
Fast Response Time
Immediate attention to critical issues with predefined SLAs and priority handling.
Proactive, Not Reactive
We focus on preventing problems, not just fixing them.
Certified Experts
Our team consists of qualified professionals with experience in managing complex IT environments.
Transparent Reporting
Monthly health reports, performance logs, and issue summaries to keep you informed.

Key Features

Discover the core features of our IT support services that ensure security, reliability, and optimal performance for your business infrastructure.

IT Monitoring & Support

Continuous system monitoring and real-time technical support to ensure maximum uptime and fast issue resolution.

Cybersecurity Management

Advanced protection against malware, phishing, and data breaches with proactive threat detection and firewall control.

Data Backup & Recovery

Ensure data safety with automated backups and rapid recovery solutions for business continuity.

Proactive Maintenance

Regular updates and performance optimization to prevent IT issues before they affect operations.

How We Work

Our IT support process is proactive, strategic, and client-focused — designed to keep your systems running smoothly at all times.

IT Assessment

Analyzing your existing IT infrastructure to identify performance gaps and risks.

Custom Strategy

Developing a tailored IT support and maintenance plan aligned with your business goals.

Ongoing Support

Providing continuous monitoring, updates, and expert support to ensure peak performance.

Technologies We Work With

We use industry-leading tools and platforms to deliver secure, efficient, and reliable IT support tailored to your business needs.

Windows Server

Linux

Veeam Backup

Microsoft Azure

TeamViewer

Bitdefender

Frequently Asked Questions

Have questions about our IT Support & Maintenance services? Find quick answers to the most common queries from our clients.

What if an issue occurs outside office hours?

We offer 24/7 monitoring and support to address urgent issues, no matter the time.

Can you manage both our hardware and software?

Yes, we provide full lifecycle management for all your IT assets — from procurement to retirement.

How do you ensure data security?

We implement layered security including firewalls, endpoint protection, encryption, and regular audits.

Is remote support secure?

Absolutely. All remote sessions are encrypted and adhere to best security practices.

Can you integrate with our existing IT team?

Yes, we can work alongside your in-house team or act as a fully outsourced IT department.

What Our Clients Say

Hear from businesses that trust us to manage their IT. Our clients value the reliability, responsiveness, and peace of mind our support delivers.

“We feel more secure knowing that our entire IT environment is being monitored and maintained around the clock.”

Anjali T.

“We feel more secure knowing that our entire IT environment is being monitored and maintained around the clock.”

Melissa D.

IT Support & Maintenance

What We Offer

Why Choose Us